Help center.
Answers for parents at the field and coaches in the dugout. If yours is not here, email hello@bleachernotes.com and a real person on our team writes back.
Setting up a team and your first game.
Do I need an account to score a game?
Yes. Bleacher Notes is for real teams and signed-in users, so stats stay tied to the right players. There is no anonymous or demo mode. Sign in with email, Google, or Apple and create or join a team to start.
How do I join a team I was invited to?
Open the invite link your coach sent. If the app is installed it opens straight to the team; if not, the link walks you through installing and signing in, then drops you onto the roster. The invite code in the link is what grants access.
What do I need before first pitch?
A team with a roster, and a game created for today. From the home screen, New game sets up the matchup. If you have not made a team yet, it routes you to create one first.
Voice, corrections, and the bleacher reality.
How does voice scoring work?
Hold the record button and say the play the way you would tell another parent: "ground ball to short, runner scores from third, out at first." Release, and the play is transcribed, parsed, and scored. Compound calls in one breath are fine.
What if it mishears or mis-parses a play?
Tap the at-bat line and edit the field that is wrong. Nothing is rescored from scratch. If the parser was unsure in the first place, it flags the at-bat for a one-tap confirmation rather than guessing.
Do I need cell service at the field?
A basic connection, yes. Each play sends a few seconds of audio to transcribe and score, so it works on a modest signal and stays light on data, with no video to upload. Recording fully offline and syncing once you're back in range is on our roadmap, not in the app yet.
Can I track balls and strikes for the team in the field?
Yes. Even when the other team has no roster loaded, you can keep narrating plays and tracking the count on defense, which feeds the dugout features for coaches.
How numbers are computed and where they live.
Are the stats accurate?
Every stat is computed by deterministic baseball scoring code, never by a language model. The model only understands your narration; the scorebook does the math. See the scoring page for the full picture of how a play becomes a stat.
Which stats do parents get for free?
Batting average, OBP, OPS, full at-bat history, and a hit chart, for your player, at no cost. The free tier is meant to be genuinely useful on its own, not a teaser for the coach tier.
Can I bring my GameChanger history?
Yes. Bleacher Notes supports one-way CSV import from GameChanger, including past seasons and players who are no longer on the roster. Your career numbers carry over instead of resetting.
In-game intelligence for head coaches.
What does the coach tier add?
Between-pitch decisions: pitcher fatigue, matchup advantage, pinch-hit calls, and lineup exchange by QR or four-digit code. Each insight is a sentence with a confidence level, not a grid of numbers to interpret.
How much does it cost?
It is a paid upgrade, and the price will be published before launch. Parent scoring stays free regardless of whether anyone on the team pays for the coach tier.
Sign-in, data, and getting in touch.
Which sign-in options are supported?
Email and password, Google, and Apple. Apple sign-in uses the first name from your Apple ID so your name shows correctly on the roster.
How is my family's data handled?
Voice narration, AI processing, and youth-player data are covered plainly in our privacy policy. The short version: we collect what is needed to score and show stats, and nothing we sell.
Still stuck?
Email us and a real person on the team writes back, usually within a day.
The rest is easier once you start talking.
The beta is open now. Leave your email and we will send your invite.